Amazing location and friendly staff, but fireplace lighting was a hassle.

Our stay was so cozy💤! The room was spacious with a lovely view, and the staff went above and beyond with service. However, it was a bit annoying finding tea only in the lobby.

The friendliness of the staff was truly remarkable! They catered to our every need with a smile. The only drawback was the breakfast left something to be desired. Would definitely return! 😊

perfect location with amazing staff

if you're looking for a hotel with friendly staff and delicious breakfast, the lenox is your place. don't miss their beautiful lobby ambiance, too!

Had a lovely stay with a super cozy room and enjoyed the complimentary water refilling station on every floor—it’s really a game changer! The spa facilities offered relaxing massages that melted my stress away. Only downside was the slightly dim lobby, but it didn't bother me too much. I’d recommend this place for anyone looking to unwind! 😊

fantastic access to boston common and shopping on newbury street

I enjoyed my stay here with a very comfortable room and the hotel's proximity to both Boston Common and Newbury Street made it super easy to stroll around and enjoy the city's charm. plus, the bar area was lively and welcoming which was perfect for unwinding after my explorations.

Had a fantastic time in a clean room with two double beds. The bar was cozy even if a bit small, but made up for it with a nice atmosphere.

It wasn't exactly budget-friendly but you know what, it felt acceptable for what we got.

This place suits me perfectly with great wi-fi, a friendly bar, and a fantastic restaurant. I'll never forget how the staff helped me find my lost barrette. I'm coming back for a romantic escape.

I loved the cozy lobby with its charming fireplace, making it the perfect spot to unwind after exploring. The complimentary hot chocolate in the afternoon was such a sweet touch that warmed my heart! Plus, my room was an absolute dream with a super comfy bed and a lovely decor that reflected the city's rich history.

100% recommend ❤️✨

The Lenox boasts a charming historical decor, complete with elegant vintage touches and easy access throughout the property, making it comfortable for seniors to navigate. The friendly staff were particularly attentive, ensuring our stay was pleasant.

Improved assistance with luggage for seniors would help.

The staff were incredibly attentive way beyond what you would expect they were like mind readers anticipating our needs before we ever had to ask and I really loved the cozy lobby area with the fireplace that just makes you feel right at home

It wasn't cheap but honestly worth every penny

The staff were incredibly welcoming and always made me feel at home! The room was spacious, but missing some basic amenities like tea/coffee facilities. Would have loved more comfort! 😊

The suite was spacious with a wood-burning fireplace, but street noise was disruptive at night.

The corner room overlooking the Boston Marathon finish line offered a unique view. The décor, blending historic charm with modern touches, truly enhanced the experience.

Some areas felt noticeably dated. for instance, the bathroom fixtures struggled to keep up with modern standards, and the wallpaper showed signs of wear. The lobby's dim lighting coupled with a strong perfume scent didn't create the welcoming atmosphere expected. Additionally, the lack of in-room coffee machines was a letdown, particularly when the coffee provided at the self-service station didn’t hit the mark. Dealing with the hot water took patience, as it took too long to get warm, a point that needs addressing for top-tier pricing. Overall, it felt like the premium price was mainly for location without matching quality.

Absolutely loved the central location and the vibe of the hotel! My room was cozy and clean, making it a perfect romantic retreat. Don't even get me started on the fantastic room service—it was a delight!

They really should include toothpaste; I felt like I was on a dental expedition!